Refund policy

Refund, Return, and Exchange Policy

Please note that we do not offer any refunds, returns, or exchanges on purchases made through our website. All sales are final. We encourage you to review your order carefully before completing your purchase. If you have any questions or concerns prior to placing your order, feel free to reach out to us.
For any questions on our policy, you can contact us at dilunacandlestore@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.